FAQ: any questions, contract us freely, respond within 12h
Q1:Can't charge the battery?
A1: First we nee to connect the battery charger, second we have to turn this switch on, and then can be charged.
Q2:Is it the capacity of your battery real?
A2: All of our batteries are real full capacity with top quantity, competitive price& long life cycle.
Q3:How about the lead time?
A3:Delivery time for production will depend on your quantity.Usually it will take 7-15 working days, the sample will be shipped out within 4 working days.
Q4:Which certificates do you have?
A4:We have CE/ROHS/UN38.3/MSDS for lithium ion cell used, all reach international standard
Q5:How about warranty?
A5:1 year warranty
Q6: payment and samples
A6:we accept paypal for samples order, larger order with T/T
Q7: Charging temperature
A7:The cell shall be charged within 0°C~40°C range in the Product Specification datasheet, for all samples&orders offer test report& tech specification data sheet
Q8: Operating temperature
A8:-20°C~60°C
Q9: Company production capacity
A9:200k pcs per months
Q10:What's the batteries applications?
A10:Widely applied in digital products, portable computers, Bluetooth products, electric tools, power tools, lighting devices like LED lights and emergency lights, electric toy, household appliances and emergency device area. cordless phone, power tools, instrument and apparatus, electric vehicle, electric bikes, motorcycles, UPS battery, medical equipment, beauty instruments, electric trolley,solar power system.solar energy storage,smart robot and so on.